Who does what, when?
Data protection
The service providers that Edelweiss Creation SA uses to run Jenialo, in accordance with Article 8 of the data processing agreement. Any addition or replacement is announced to client organisations at least thirty days in advance.
Last updated: 21 October 2026
| Subprocessor | Function | Data concerned | Location |
|---|---|---|---|
| Infomaniak Network SA | Application server, domains, email, file backup, newsletter sending | All data of the service | Switzerland |
| Supabase Inc. | Database, authentication, files | All data of the service | Zurich region, Switzerland |
| Stripe | Payments, subscriptions, invoices | The organisation's billing data and the payment details of the person who subscribes. No volunteer data | Ireland and the United States |
Push notifications for volunteers pass through the notification service of their browser or phone, in particular Apple, Google or Mozilla. Their content is end-to-end encrypted and cannot be read by these services.
On the www.jenialo.ch website, and only with the visitor's consent, Google Analytics measures traffic. This measurement concerns website visitors, never the data that organisations record in Jenialo.
See also the data processing agreement and our privacy policy.
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